Nutra Nerds (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nutranerds.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
Nutra Nerds
Address: Nutra Nerds (2nd Floor Stamps), Crosby, Liverpool, L23 5SR
Email: [email protected]
Website: https://nutranerds.co.uk
We are the data controller of the personal data you provide to us.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: name, date of birth (if applicable)
- Contact Data: email address, billing and shipping address, phone number
- Transaction Data: details of products you purchase and payment methods used
- Technical Data: IP address, browser type and version, time zone setting, operating system, platform, and other technology on the devices you use to access this site
- Usage Data: information about how you use our website, products, and services
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences
We do not collect any special categories of personal data (e.g., health or medical data) unless you voluntarily provide this to us.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct interactions: You provide data by filling in forms on our site, placing an order, or contacting us.
- Automated technologies: We collect data automatically through cookies and similar technologies when you use our website.
- Third parties: We may receive technical data from analytics providers such as Google Analytics.
4. How We Use Your Data
We will only use your personal data when the law allows us to, for example:
- To process and deliver your order
- To manage your relationship with us
- To send you marketing communications (with your consent)
- To improve our website, products, and services
- To comply with legal or regulatory obligations
Our legal bases for processing include the performance of a contract, consent, compliance with legal obligations, and legitimate interests.
5. Marketing
We may send you marketing emails if you have opted in to receive them. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].
6. Sharing Your Data
We may share your personal data with:
- Payment service providers (e.g., Stripe, PayPal)
- Delivery services (e.g., Royal Mail, couriers)
- IT and system administration service providers
- Professional advisers and legal authorities (if required)
We do not sell your personal data to third parties.
7. International Transfers
We may transfer your data outside the UK or EEA if our third-party providers are based there. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
8. Data Security
We implement appropriate technical and organisational measures to secure your data, including encryption, secure servers, and access controls.
9. Data Retention
We will retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
10. Your Rights
Under the UK GDPR, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection to processing
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
11. Cookies
We use cookies to improve your browsing experience. You can manage your cookie preferences via your browser settings or our cookie banner. For more details, please refer to our [Cookie Policy].
12. Changes to This Policy
We may update this policy from time to time. Please check back regularly. The date of the latest update is shown at the top of this policy.
13. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Nutra Nerds
Email: [email protected]
Address: Nutra Nerds (2nd Floor Stamps), Crosby, Liverpool, L23 5SR