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Nutra Nerds (2nd Floor Stamps), Crosby, Liverpool, UK, L23 5SR
Frequently Asked Question!
You’ll be sent an email with your tracking number (if your order has one) once your order has been shipped, so you can check its whereabouts at ALL times.
For the UK, delivery usually takes 2–3 days.
These timeframes will also depend on when we receive the order, as our warehouse works Monday through Friday from 8:30am to 5:00pm (GMT+1). Please note that orders do not ship on the weekends or major holidays.
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Your order will usually be processed on the same or next business day. Whether it’s same or next business day depends on the time of your order. Generally speaking, orders before 12pm will be processed same day. Orders after 12pm are generally processed the following.
We work hard to get your parcel to you as quickly as possible, but as we ship with third-party carriers, once it’s with the courier it is out of our hands.
You will receive tracking updates to you order from third party curries. If you need any help, please contact us.
We understand that mistakes can happen, and we want to help you get your products as quickly and smoothly as possible.
Please tell us as quickly as possible if you need to change your address.
While we cannot guarantee changes (as we ship orders quickly), we’ll do our best to assist you.